Notice of Privacy Practices

Effective Date: 1/09/2026

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Privacy & Patient Rights

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At Frisco Upper Cervical, your privacy matters. This page explains how we handle personal information collected through our website and how we protect your health information as required by law.

 

Website Privacy

 

Information We Collect

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When you visit our website or contact us, we may collect personal information such as your name, email address, phone number, and any message you choose to provide. Our website may also collect basic usage data such as IP address, browser type, pages visited, and referring links.

 

How We Use Website Information

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We use this information to:

• Respond to inquiries

• Provide requested services or information

• Improve website performance and user experience

 

We do not sell or share your personal information for marketing purposes.

 

Cookies & Tracking

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Our website may use standard cookies or analytics tools to understand how visitors interact with our site. These tools help us improve functionality and do not collect health information.

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Electronic communications through this website may not be fully secure. By submitting information through our website, you acknowledge and accept these risks.

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This Notice describes how your health information may be used and disclosed and how you can get access to this information. Please review it carefully.

 

Our Responsibilities

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We are required by law to maintain the privacy and security of your protected health information (PHI). We will not use or disclose your information other than as described in this Notice unless you authorize us in writing.

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We use and disclose only the minimum amount of protected health information necessary to accomplish the intended purpose.

 

How We May Use and Disclose Your Information

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We may use and share your health information in the following ways:

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For Treatment

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We may use your information to provide, coordinate, or manage your chiropractic care.

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For Payment

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We may use your information to bill for services and collect payment.

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For Healthcare Operations

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We may use your information to operate our practice, improve care, and ensure quality.

 

As Required by Law

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We may disclose information when required by federal, state, or local law.

 

With Your Authorization

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Any other uses or disclosures not described in this Notice will only be made with your written permission.

 

Your Rights

 

You have the right to:

• Request access to your health records

• Request corrections to your records

• Request confidential communications

• Request limits on certain uses or disclosures

• Receive a copy of this Notice at any time

 

To exercise any of these rights, please contact us using the information below.

 

Our Duties

 

We must:

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• Follow the terms of this Notice

• Inform you if a breach of your information occurs

• Not retaliate against you for filing a complaint

 

Changes to This Notice

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We may change this Notice from time to time. The updated version will be available in our office and on our website.

 

Questions or Complaints

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If you have questions about this Notice or believe your privacy rights have been violated, you may contact:

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Frisco Upper Cervical
2770 Main St, Suite 236
469-545-6538

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You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.

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Accessibility Statement

 

Frisco Upper Cervical is committed to making our website accessible to everyone, including people with disabilities. We aim to follow the accessibility standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines help ensure our content is accessible, usable, and understandable for all visitors.

 

Measures to Support Accessibility

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We take the following measures to support accessibility:

• Designing and structuring content with clear, consistent navigation.

• Providing meaningful text alternatives for non-text content.

• Ensuring text can be resized up to 200% without loss of content or functionality.

• Using proper heading structures (H1, H2, etc.) for screen reader compatibility.

• Maintaining sufficient color contrast between text and background elements.

• Supporting keyboard navigation across the site where possible.

 

Ongoing Efforts

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Accessibility is an ongoing effort. We regularly review our website and update content and features to improve accessibility and usability. Periodic testing is conducted as part of our continued commitment to accessibility.

 

Known Limitations

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While we strive to meet WCAG 2.1 Level AA standards, some areas of the site may not yet fully conform due to third-party integrations or specific design constraints. We are actively working to resolve any such issues as improvements are identified.

 

Feedback and Assistance

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If you experience difficulty accessing any part of this website or require assistance with content or functionality, please contact our office:

 

Frisco Upper Cervical
2770 Main St, Suite 236
Frisco, TX 75033
(469) 545-6538

 

When contacting us, please describe the page you were visiting and the nature of the issue so we can assist you promptly.